customer help desk - avalaya.com

customer help desk

Jewellery and Fashion Advice

colours this season Find out what colours fly in current fashion trends. Our experts share their thoughts on colour matching techniques.

gift ideas Get a few hints on how to make your gift a bit more special.

party jewellery Let us add some spice to your nights out !

jewellery dictionary Never get lost in the sea of terms. Here is our description to the jewellery and fashion industry jargon.

must haves This is what the doctor ordered. You absolutely can not miss this one out !

ring size guide Know your ring size before you buy: follow an easy guide on how to measure your finger. Ring size conversion is available here also.

jewellery care Care about your jewellery for long lasting enjoyment. Get tips on cleaning and storing your collection.

Customer Information Centre

secure shopping guarantee
Our commitment to you and protecting your personal data.

FAQ Read the answers to our most Frequently Asked Questions. Sections include these categories:

help on search Our product search should be pretty intuitive, but here are some explanations on how to find your favourite products.

reasons to shop with us If you need a little more reassurance to bookmark our site and make it your favourite.

testimonials What other customers say about their shopping experience with us. Feel free to leave your comments as well.

newsletters Our newsletters are designed to give you the latest updates on fashion and costume jewellery.

delivery information All you need to know about our delivery system, also find our delivery prices here.

returns procedure This is what you need to do to return a product.

use of currency on our website Also check out our currency rates here.

RSS help Get information about our News Feeds and how you can use them.

newsletter info Everyting you wanted to ask about our permission based mailing list.

terms and conditions This is the agreement between You as a Customer and us as a merchant when you use this website.

Customer Account Actions

You will need an account to access the areas listed below.

my account details summary Shows a summary of the information you have provided us, like email address, delivery address, etc. You may modify any of your details here as well.

my history of orders Track your recent order status here. The list of your previous orders may be a good starting point for your shopping.

password reminder Get a reminder of your password sent to your registered email address.

User Features

Account is not required to access the areas below, but having one will enhance your experience.

my shopping cart Shows contents of your cart: selected products with their quantities and totals.

my wish list All your favourite products are listed here. Add or remove items to your wish list as you go along.

my compare products list All your favourite products are presented in an easy to compare format. Your product compare and wish list always contain the same products.

recently viewed products For your convenience, an entry is recorded in this history list every time you look at the product detailed description. You can review at a glance all the products that caught your eye in the current shopping session.

contact us If you have a query that can not be answered by reading our help pages please do not hesitate to send us a message. Please also send us your comments about our website or your shopping experience with us.